Service

  • Service Idea

    Service Idea

    Customer first, technology first, unity and cooperation, seeking truth and pragmatism, always surpassing our contract.

  • Service Strategy

    Service Strategy

    We designate a project manager responsible for product design, manufacturing, supervision, inspection, testing, shipping, and liaison matters related to the project contract.

  • Pre-sale

    Pre-sale

    After the contract is signed, the project manager is responsible for the coordination and coordination of this project, such as product design, manufacturing, delivery of technical documents, equipment matching, packaging and transportation, guidance for installation and commissioning, technical disclosure, personnel training, and other matters.

    During the design, manufacturing, inspection, and testing process, we welcome users to send engineering personnel to our company's production site to inspect and guide the quality of equipment manufacturing and the progress of the project. At that time, we will provide active cooperation and support.

  • After-sale Service

    After-sale Service

    The equipment is delivered to the designated location, with professional engineers cooperating to provide guidance on installation and debugging services (including training on equipment operation and simple maintenance).

    72 hours of dedicated engineers answering questions and troubleshooting, and follow-up specialists conducting timely phone tracking to understand valuable customer suggestions and opinions.

    The specialist manages customer service records, timely and accurately reviews customer information, and understands customer needs. Service commitment: "warranty repair, lifelong maintenance".

  • Service Hotline

    Customer careline

    24-hour Service Hotline:400-098-7500 Parts Department Service Hotline:0571-85222210

    Our service is considerate, with meticulous manufacturing and competitive pricing, ensuring that customers can rest assured.

    "Customer-oriented", providing customers with comprehensive services as a whole; Taking service as the core, tailoring valuable products for customers; Focusing on quality and providing comprehensive service to customers!

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技术支持:万企网络